• Housing Loan
  • Car Loan
  • Personal Loan
  • Educational Loan
  • Loyalty Program
Customer Protection
In line with the Central Bank of Lebanon’s requirements and in an effort to maintain transparency & ensure customers protection and awareness, LSB places at your disposal the following forms and documents:

List of Customer’s Rights and Duties
List of Fees and Charges
Downloadable sheets/key facts statements with full details of its range of products & services:
- KFS Personal Loan
- KFS New Car Loan
- KFS Used Car Loan 
- KFS Charge Card 
- KFS Revolving Credit Card 
- KFS Debit Card 

Complaints handling process
Complaint form : Should you have any complaint about the service you have received, kindly click on and fill in the
Complaint form then send it by email to cpu@lebaneseswissbank.com or call the Customers Protection Unit on 01.254150

                                                                            Your opinion matters!